STILL HAVE QUESTIONS?
We have the Answers...
WHAT EXACTLY IS FACIAL EXERCISING?
It is important to understand that facial exercises differ from facial massages. The intensity of a facial workout is way much stronger. In this program you will learn how to actively engage your muscles. This leads to muscle strength and elasticity which makes your face and skin look smooth and toned. If you commit regularly to the exercises you will be able to sustain your youthful appearance for longer.
WHAT ARE WE WORKING WITH?
We have more than 50 muscles on our face, which are attached directly to the skin and we can exercise all of them. The special thing about the muscles in your face is that they are all connected directly to the skin - we will be working those muscles and it is important to understand that once you work those muscles they gain more volume which gives your skin a place to lay on, smoothing it in the process. No other tools needed.
HOW OFTEN DO I HAVE TO PRACTICE BEFORE I SEE RESULTS?
Some people see results right away, even after one practice! But most people will see first small results after approximately two to three weeks. Please note that measuring facial changes is very different from measuring bodily changes. The results seen on the face are much subtler and appear slowly over time. For this reason, we highly recommend taking “before” and “after” photos to keep yourself motivated.
WILL I GET WRINKLES FROM PRACTICING REGULARLY?
No - some people think that moving face muscles will cause more wrinkles. While the wrong repetitive kinds of movements can cause unwanted wrinkles, moving them in the right way can prevent and even reduce them. The All You Can Face routine is a holistic approach to your face this why it is important to follow the sequence of the course and rest in between workouts. To make sure you are using the right muscles and moving them correctly, practice in front of a mirror until you are able to do the movements correctly. It is very important to avoid wrinkling other parts of your face while doing certain poses, this is explained in more detail in the course.
WHY NOT BOTOX?
Botox uses the theory of freezing the facial muscles. While it may be effective, it is a temporary solution because Botox injections will wear off within 3 to 6 months. Once muscles are frozen they cannot be used and therefore regress. After using botox for a longer period of time your facial muscles are suppressed, resulting in uneven facial expressions and asymmetry. Of course everyone should make their own choices and we are definitely not here to judge but you should be aware of potential side effects of Botox, such as tightness of the affected areas, headaches, anxiety, and depression.
I'VE HAD A FACELIFT AND/OR BOTOX. CAN I STILL PRACTICE THE FACIAL EXERCISES?
Yes - the beauty of the the All You Can Face program is that it can be practiced in combination with other facial treatments. However, since Botox suppresses your facial muscle movements it can be hard to move your face muscles right after the treatment. If you feel extreme discomfort, stop the exercise and consult your physician. When you practice, make sure your face is well hydrated to avoid unnecessary damage to your skin’s surface. Just imagine smiling with chapped lips; moving your lips that way only makes it worse.
If you just got Botox, Fillers or Threads done here is how long you should wait until starting with the exercises:
- Botox: after 2 Weeks
- Filler: after 4 Weeks
- Threads: exercising your face is not recommended
HOW DOES THE COURSE WORK?
From the time you start the course you will exercise your entire face - starting from your neck all the way up to your forehead: each day has it’s individual, dedicated 10min workout routine & new exercises are introduced regularly to the program. First you will start with the basics & then work your way up to the more complex exercises which for example combat facial asymmetry.
You will be able to unlock a new video every 24hours. To see the best results we recommend you to do each video 1-2 times per day, preferably in the morning or evening.
CAN I ACCESS THE PROGRAM ON ANY DEVICE?
Yes, you can access the course on any desktop or mobile device through any browser at any given time of the day, as long as your subscription is valid.
IS THERE A WAY TO GET FEEDBACK OR SUPPORT?
Our All You Can Face team is always there for you to answer any questions regarding our Face Workout program or Beauty-Questions in general. If you have any technical issues with accessing your videos or any other concerns regarding the exercises, we will be happy to help you solve them. The best way is to connect with us via email, just write to Anastasia at email@example.com. We are always trying to improve ourselves and our program so we are always happy to get in touch and encourage you to share your feedback with us.
HOW DOES THE SUBSCRIPTION AND ACCESS TO THE VIDEOS WORK?
The subscription works similarly to Netflix, Spotify or AppleTV. As long as you are actively subscribed you have access to all the content. You will not be able to access any videos after your subscription ended.
HOW DOES BILLING AND RECURRING PAYMENTS WORK?
You can choose between 3 different billing cycles: monthly, every 3 months or annually. Depending on your subscription you will be billed monthly, every 3 months or annually, if you do not cancel your subscription before the next billing cycle starts.
CAN I CANCEL AT ANY TIME?
Yes, you can cancel at any moment of your subscription. Just go to your profile and click into “billing” and you will be able to cancel your subscription right there. You will be able to still use the program until your last day of subscription.
WHAT IS THE REFUND POLICY?
We do not offer refunds, since it is a digital product, but we will do our best to give you the best experience and support possible. Please reach out via email in case you have any questions.
CAN I PAUSE MY SUBSCRIPTION WITHOUT LOSING MY PROGRESS IN THE PROGRAM?
There is currently no possibility to pause the program but you can just unsubscribe and resubscribe at the time you would like to join again. Just resubscribe using the same email, you have used before, and your progress will not be lost and you can start from where you left off.
WHEN DO THE VIDEOS UNLOCK EXACTLY?
The unlocking time is individual to the time when you first accessed the program. So for example: You access the program at 1pm for the first time - therefore all future videos will unlock at 1pm. Unfortunately, there is no way to change the unlocking time but there is a workaround for that: Wait a day and start with the video which already unlocked in the previous day.
If you still have questions for us, please don’t hesitate to get in touch. Someone on our team will be happy to assist you.